At Hotel JK Palace, we understand that plans can change unexpectedly. Our cancellation policy is designed to be fair and transparent to ensure a smooth booking experience. Please review the following terms:
Cancellation Charges:
Free Cancellation: Bookings cancelled at least 48 hours prior to the check-in date will be eligible for a full refund.
Partial Refund: Cancellations made within 24 to 48 hours before check-in will incur a cancellation charge equivalent to 50% of the total booking amount.
No Refund: Cancellations made less than 24 hours before check-in or in case of a no-show will not be eligible for a refund.
How to Cancel:
Guests can cancel their booking directly through our website or by contacting us at hoteljkpalace123@gmail.com or +91 9926942850. Please provide your booking confirmation details for faster processing.
Refund Policy:
Refunds will be processed within 7-10 business days and credited to the original payment method.
If the booking was made through a third-party platform (e.g., travel agencies, online booking sites), cancellations and refunds must be handled directly with the respective platform as per their policies.
Special Considerations:
For group bookings or special reservations, separate cancellation terms may apply. Please check your booking confirmation or contact us for details.
In case of unforeseen circumstances such as natural disasters or emergencies, we strive to provide flexibility and assistance on a case-by-case basis.
At Hotel JK Palace, your comfort and convenience are our priority. Should you have any questions or concerns regarding our cancellation policy, please do not hesitate to reach out.
